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Monthly Archives: March 2009

Viral Video… For Small Business?

I’ve been paying attention to online video for quite a while now. It’s been hot for the internet – but does it have any relevance for viral word of mouth in small business? Mostly, I’d have to say no. However I’ve come across one exception. A company called ThinkBigWorkSmall.com puts out small videos that have [...]

Word of Mouth – Rule Zero

There is one part of word of mouth that is so crucial that as a marketer I just take it for granted. Call it Rule Zero. No other marketing rules apply until this one is in place. Here it is… You can’t get ANY word of mouth, until people know you exist. Seems too simple [...]